Concordium Collectors Den App Terms
PLEASE NOTE: This is a legal agreement between you and CAG AG (“CAG”). By continuing to use this App, you are indicating your consent to be bound by these terms. We have tried to keep these terms easy-to-read and understand, and it’s important that you read them to understand what you may and may not do, and what we may and may not do with your personal information. If you have any questions or comments, please email us prior to commencing your use of the App on marketing@concordium.com.
You must be at least eighteen (18) years old or the age of majority in the country where you access the App, whichever is higher, to use the App. You will have to register an account to access the App. You are responsible for maintaining the confidentiality of your account credentials and activities. CAG shall not be liable for any unauthorised access to or misuse of your account. You must provide truthful, accurate, and complete information during registration and promptly update any changes. CAG reserves the right to disqualify any User who provides false information, violates these Terms, or engages in prohibited activities.
These Terms and Conditions apply to your use of CAG’s platform, website, mobile application, Telegram mini-app, software and related services (hereinafter referred to as the “App”) as an End User only. You are an End User when you access any App of ours via a normal web browser, or (b) through any mobile app published by Us, and in both cases any authorised App that references these Terms and Conditions.
In this document, when we use the words ‘we’, ‘ours’ or ‘us’, we are referring to Concordium AG, a company registered in Switzerland under company number CHE-473.758.684 and whose registered office is at Bahnhofstrasse 20, 6300 Zug, Switzerland, and/or our employees, shareholders, affiliates and partners as required by the context. When we use the phrase “in these terms and conditions” we are referring to the terms and conditions contained herein this document. When we use the words ‘you’, ‘your’ or ‘yours’, we are referring to you, the person to whom these terms and conditions have been displayed in the course of your interaction with one or more of our Apps. In general, words in the singular include the plural and, in the plural, in the singular.
Agreement
These Terms govern your use of our Apps (as well as your use of any data that you receive from them) and set out our rights to store, handle, process and use data you transmit to our Apps. CAG reserves the right to revise these Terms at any time. Continued use of the App after any amendments constitutes your acceptance of the updated Terms. By accessing or using the App, you acknowledge that you have read, understood, and agree to comply with these Terms, as well as any supplemental policies or documents incorporated herein by reference. If you do not agree with these Terms, you must not access or use the App.
Activities
Users earn tickets by completing tasks such as:
following Concordium on social media platforms, joining community channels (Telegram, Discord), referring friends, completing quizzes or engaging in ecosystem-related activities.
Tasks and the number of tickets awarded for their completion are detailed within the App.The more tickets a User earns, the greater the chances of winning a prize in the competition draw. Tickets earned by Users will be entered into a prize draw. Winners will be selected randomly based on their ticket entries. The number of prizes available and the value of each prize will be disclosed, and these may change from time to time, in the App. Rewards for the prize draw will be distributed in the token CCD, or as otherwise specified. To receive rewards, Users must complete the registration including the KYC process, abide strictly by these Terms and meet verification requirements, provide accurate wallet information and create an account on KuCoin. Rewards will only be distributed through KuCoin, and Users must have a valid KuCoin account to receive rewards. If a User does not have a KuCoin account, they must create one to claim rewards. Users who are ineligible to create a KuCoin account (due to geographic, regulatory, or other restrictions) are not eligible to use the App, participate in the activities or receive rewards. Winners will be notified through the App or via email. Rewards will be distributed directly to the User’s KuCoin account. Any errors in account creation or wallet information submission are the sole responsibility of the User. Rewards will be distributed in batches within thirty (30) days of competition closure, subject to external factors like exchange restrictions or blockchain network delays. Rewards not claimed within sixty (60) days of notification may be forfeited.
Content
Our App enables you to upload, store, send, download, or receive content, including but not limited to information, text, graphics, artwork, or other material ("Content"). You grant CAG a worldwide, perpetual, irrevocable, sublicensable, transferable, assignable, non-exclusive, and royalty-free license to use, reproduce, distribute, adapt, modify, translate, create derivative works of, publicly perform, publicly display, digitally perform, make, have made, sell, offer for sale, and import your Content, including any associated intellectual property rights. You represent and warrant that your Content does not and will not infringe on any third-party intellectual property, privacy, or other rights, you hold all necessary rights, title, and interest in your Content to grant the license outlined above. CAG reserves the right, at its sole discretion, to remove or decline to use or distribute any Content, including your Content, without prior notice and without any obligation to do so.
Consent
By using this App, you are giving your consent to and indicating your acceptance of these Terms. If you do not agree to be bound by them, you won't be permitted to use any of our Apps and you should immediately refrain from using them. You can withdraw your consent to these terms and conditions at any time and for any reason by deleting your account or emailing us at marketing@concordium.com. If you do withdraw your consent, it shall only take effect for and against any future use of The App. For the avoidance of doubt, nothing you have previously consented to shall be affected, and you must immediately cease all use of The App.
Software, Third-Party Applications and IP
The App requires or includes downloadable software ("Software"), which shall automatically update on your device when a new version or features become available. Certain platforms may provide options to adjust your automatic update settings. CAG grants you a limited, personal, royalty-free, non-assignable, and or the duration of your registration, non-exclusive license to use the Software provided as part of the App.
You may not copy, modify, distribute, sell, or lease any part of our Software or App.
Third-party applications may use approved logos or designations to indicate compatibility with the App. However, they may not claim formal association with CAG or its staff without prior written consent. Third-party applications, their providers, and their employees or agents are not authorised to make representations or promises on CAG's behalf or to alter the terms of this Agreement. Using the App does not grant you ownership of any intellectual property rights related to the App or the content accessible within it. You may not use copyrighted content available through the App unless you have obtained permission from the content owner or are otherwise permitted by law. The Terms do not grant you the right to use any branding, logos, or trademarks featured in the App.
Some content displayed within the App, such as logos or trademarks, may belong to third parties. Responsibility for such content lies solely with the respective owner or entity that makes it available. You may not use CAG's trademarks, marks, trade names, logos, domain names, taglines, or trade dress without a written and signed agreement granting such rights.
Acceptable Use
Use of this App is provided “as is”, “as available”, without warranties of any kind, either express or implied. Support for this App shall be on a ‘fair effort’ basis and shall typically only be provided in the English language, unless otherwise stated. You may only use The App for your exclusive personal or business use for the intended purposes described, and only in a manner which is compliant with local laws and regulations. You must adhere to all policies made available within the App, including but not limited to the Terms, Privacy Policy, and Community Guidelines. Your use of the App must comply with applicable laws and regulations. CAG reserves the right to investigate, suspend, or terminate your access to the App if your use violates the Terms or any associated policies. You are prohibited from abusing or misusing the App in any way, including but not limited to:
Using the App for unlawful purposes or activities; Uploading content that violates applicable laws, including intellectual property or publicity laws; Sending unsolicited promotions, advertisements, or spam; Accessing or tampering with the App's servers or systems; Interfering with or disrupting access to the App for other users, hosts, or networks; Submitting excessive or abusive requests; Spamming chats with repeated postings for personal or commercial purposes, disrupting conversations; Impersonating any person, business, or entity, including CAG employees or moderation team members, or misrepresenting communications as originating from CAG or its staff; Transmitting content deemed offensive by CAG, including language that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, or racially, ethnically, or otherwise objectionable; Engaging in fraudulent activities, including scamming or social engineering other users; or Encouraging or inducing others to violate the Community Guidelines or this Agreement.
CAG reserves the sole discretion to determine what constitutes abuse or misuse of the App and to take appropriate action, including suspension or termination of access, as deemed necessary.
You are only permitted to use The App via the provided graphical user interface. All other use is expressly prohibited. Use of any data obtained from our App, including but not limited to ‘scraping’ the data to make it available in another App or application, is expressly prohibited. We use automated processes to help us minimise the risk of the introduction of any errors into the processing of our data. However, we cannot guarantee that the data in this App is free from any errors and/or omissions. By using this App, you acknowledge and accept all risks.
CAG’s rights
At any time, we may withdraw, suspend, temporarily interrupt or disable certain features or the entire App without prior notice or consequence. Similarly, we may update or alter The App, or any aspect(s) of it, without prior notice or consequence. We may monitor, analyse, record and collect statistics and/or diagnostic information (sometimes called “logs”) every time you use the App, for the purposes of understanding App usage, to optimise and enhance the App, to carry out product and/or market research and/or to provide technical support. We may transfer and/or use information we have collected through your use of this App with certain of our other Apps, as may be required from time-to-time to carry out the instructions you have given us in connection with the features provided by the App, and/or for marketing or other commercial purposes. We reserve the right to use data we hold about you to tailor The App to your requirements. We may terminate your access to the App at any time and for any reason and without any prior notice to you.
Mobile App Usage
Official mobile apps distributed by us are considered graphical user interfaces to one or more of our Apps. Use of them is also governed by these terms and conditions. We shall not have any liability to you if you obtain or install the App through any non-official method, such as (but not limited to) “side-loading”.
Intellectual Property
Unless we tell you otherwise, all intellectual property rights (for example, patents, rights to inventions, copyright and related rights, trade marks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use and protect any confidential information or Content you share with us (including know-how), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world) are our property.
Data Protection
We take the protection and safeguarding of your data extremely seriously. In connection with data protection, we set out our full obligations and rights, as well as your obligations and rights, in our Privacy Policy. You may however direct any questions or concerns relating to the protection of your data and/or privacy concerns to our Data Protection Team, at ajg@concordium.com. Please note that we can only offer support via this App in English.
Exclusion of Liability
It would be unlawful for us to attempt to exclude or limit our liability for personal injury or death arising from our negligence or for any loss you suffer as a result of our fraud or for any statement we make fraudulently intending you to rely on it entering into this contract with us. That said, there are certain types of liability that we are permitted by law to limit or exclude and, accordingly, to the fullest extent possible by law, we accept no liability to any person or persons, or any entity, including you, for any direct, indirect or consequential loss, damage or expense (whether foreseeable or otherwise), for claims arising in connection with any use of the App or any data, including, but not limited to, errors or omissions contained therein, decisions made based on use of the App or any data, breach of security, workflow disturbances, or access or internet connectivity problems. In addition, the following losses are wholly excluded: loss of profits, loss of business, loss of sale or business interruption, loss of agreements or contracts, loss of anticipated savings, loss of use or corruption of software, data or information, loss of or damage to goodwill, wasted expenditure, additional costs of procuring and implementing replacements for, or alternatives to Apps not provided in accordance with the Agreement, whether direct or indirect in each case, arising in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) our Apps, including (but not limited to), our website, mobile apps or developer platform, howsoever that loss, damage or expense may arise. We are also not liable or responsible for any failure to perform or for the delay in the performance of any of our obligations under these conditions that is caused by events that are beyond our reasonable control. This might include a failure of an internet App provider to deliver notifications or emails to you, an act of war or any industrial strike, any decision by any governmental body, or any failure by any third party upon whom we rely for the delivery of our Apps to you. We do strive to exercise commercially reasonable care and skill in everything that we do. That includes taking steps to ensure our Apps are free from computer viruses and malware, but we cannot accept any liability for any loss or damage resulting from a virus or other malware, distributed via our Apps.
Indemnification
You agree to defend, indemnify, and hold us and our officers, directors, employees, agents, successors, licensees, licensors, and assigns harmless from and against any damages, liabilities, losses, expenses, claims, actions, and/or demands, including, without limitation, reasonable legal and accounting fees, arising or resulting from your breach of any of your representations, warranties or other obligations under this Agreement, your use or misuse of the App or content posted or made available by CAG, or your violation of any third-party rights, including without limitation any copyright, trademark, property, publicity, or privacy right. We shall provide notice to you of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit, or proceeding. We reserve the right to assume the exclusive defense and control (at your expense) of any matter that is subject to indemnification under this section. In such case, you agree to cooperate with any reasonable requests assisting our defense of such matter.
Law and Jurisdiction
These Terms, and the relationship between you and us, whether contractual or otherwise and any dispute or claim arising out of or in connection with it, including its validity, interpretation, or termination, shall be governed by and construed in accordance with the law of Switzerland.Any disputes concerning these terms and conditions, our relationship to each other, or any matters arising therefrom or associated therewith shall be subject to the exclusive jurisdiction of the courts of Zug, Switzerland. However, CAG may seek interim or injunctive relief in any competent jurisdiction where you have residence, assets or operations.
Updates
Please note that we shall reserve the right to update these terms and conditions at any time without prior notice to you. Your continued use of our Apps after each update shall constitute acceptance of These terms. To the extent permitted by applicable law, our use of the information collected is governed by the Terms of App in effect at the time we collect the information. Please refer back to this Terms on a regular basis.
Term and termination
Either you, or we, may terminate our relationship together at any time, and without prior notice. We reserve the right to suspend or terminate the App at any time, with or without prior notice to you. You may choose to stop using our App at any time. However, we may suspend or discontinue your access to the App at our sole discretion, including but not limited to when you violate any part of these Terms, the Community Guidelines and the Privacy Policy, if we discontinue offering the App in your region; or if such action is necessary to protect the interests of our community, the App, or the rights of a third party. Upon termination of your account, you will no longer have access to the account or any associated data or Content. Refunds will not be provided, and we will not bear any liability to you for the termination. We also reserve the right to terminate any other accounts you may have created with us, as well as your access to any other CAG Apps, under similar terms (again, without refunds or liability). By using the App, you acknowledge and accept the inherent risk that your account may be suspended or terminated at our discretion and at any time. Please be mindful of this and use the App in accordance with our terms and guidelines.
Right of Assignment
We shall reserve the right to transfer our responsibilities and obligations under these terms and conditions to any other entity without prior written notice to you. However, these terms and conditions are non-transferrable or assignable by you to any other party.
Entire agreement
The terms and conditions contained herein represent the full and complete extent of our relationship together.ContactFor questions or concerns, please contact CAG at contact@concordium.com.